Welcome & Check-in Details
Check-in & Check-out
Check-in is available starting at 3:00 PM, and we kindly ask guests to complete check-out by 11:00 AM to prepare for the next arrival.
Property Access
Access the villa using the physical house keys. You’ll receive your key set at check-in—please keep it safe and return it at checkout.
Parking Information
Complimentary private parking is available on-site for up to two vehicles. Please park within the designated gated area.
Emergency Contact
For any urgent matters or facility emergencies, our dedicated contact line is available 24/7 at +1 (787) 555-0123.
Property & Utility Guide
AC & Wi-Fi
- AC: Remote is in bedside drawer; keep doors closed for efficiency.
- Wi-Fi: Volcy_Guest_Premium • Password: coastal_sanctuary2026
Kitchen Appliances
- Coffee: Premium pods located in the pantry.
- Stove: Induction cooktop; please use provided cookware only.
- Dishwasher: Use Eco-mode for water conservation.
Outdoor Areas
- This property does not have a pool. Nearby beaches and natural swimming spots are available for you to enjoy instead.
Outdoor Quiet Hours
- Hours: Please observe quiet time between 10:00 PM and 8:00 AM.
- Noise: Keep music at respectful levels in outdoor spaces at all times.
House Rules
Smoking
Strictly no smoking or vaping allowed inside the villa. Outdoor smoking is permitted only in designated areas.
Pets
We’re happy to welcome pets. Please let us know in advance if you’re bringing one, and make sure they’re supervised and respectful of the house and neighbors.
Visitors
Only registered guests are allowed overnight. Daytime visitors must be approved in advance by the host.
Noise
Please respect our neighbors. Quiet hours are observed from 10:00 PM to 8:00 AM in all outdoor spaces.
Parties
Events and small gatherings are allowed as long as they are pre-approved by the host and follow all house rules and quiet hours.
Damages
Please report any accidental damages or utility malfunctions immediately so we can address them promptly.
Before You Arrive
Ensure your stay at El Castillo Volcy is perfect from the moment you land. Review our essential checklist and local travel tips to prepare for your coastal escape.
Checklist
Essential Packing
- Valid Photo ID / Passport
- Booking Confirmation
- Refillable Water Bottle
- Light, breathable clothing
- Swimwear & Beach Cover-ups
Local Weather
Atmosphere
Cabo Rojo enjoys a warm tropical climate year-round. Expect sunny mornings and occasional refreshing island showers in the afternoon. Average temperatures range from 75°F to 88°F.
Must-Haves
Local Weather
- Reef-safe Sunscreen
- Bug Spray
- Sturdy Water Shoes
- Wide-brimmed Hat
- Polarized Sunglasses
Departure Checklist
- Place trash in outdoor bins
- Load and start the dishwasher
- Place used towels in the hamper
- Return keys to the lockbox
- Turn off AC and all lights
Safe travels! We would love to hear about your stay at El Castillo Volcy. Please consider sharing your feedback or a review.
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